Copyright complaints and takedown requests

InoxTV is a player. It stores no media, hosts no streams, operates no CDN and runs no server that content passes through. When a user watches something, their device connects directly to a host named in a playlist that same user added. We have no copy of that playlist and no record of that connection. The content disclaimer explains the architecture in more detail.

That shapes what a notice to us can achieve, so it is worth reading the next section before writing one.

The fastest route to removal

If your aim is to get a specific stream taken down, the effective recipients are, in order: the IPTV service distributing it, then the hosting provider or CDN serving the stream URL, then the registrar of the domain that URL sits on. Any one of those can stop the stream. We cannot. There is no switch on our side that reaches it.

A notice to us is still the right step in two situations, and we will act on both.

What we can act on

• Material we publish. Anything on inoxtv.com, in the app's own assets, or in a store listing: text, screenshots, icons, artwork. If we have used something of yours without the right to, tell us and it comes down.
• A build that is not ours. Modified APKs shipping under the InoxTV name, sometimes with a playlist baked in, circulate on file‑hosting sites. Those breach our terms as well as your rights. Send us the link and we will pursue the removal of that build alongside you; a joint notice from the app publisher and the rights holder carries more weight with a host than either alone.
• Information we hold. Where we hold anything relevant to a claim — correspondence, a report from another user about the same source — we will supply it in response to a valid notice or a lawful request.

What a notice must contain

Send a written notice including all of the following. Missing elements are the most common reason a notice cannot be acted on quickly.

1. Your name, postal address, telephone number and email address.
2. Identification of the copyrighted work you say has been infringed. Where several works are covered, a representative list is acceptable.
3. The exact location of the material you are complaining about: a URL on inoxtv.com, or the download URL of the third‑party build, precise enough for us to find it. "Somewhere in the app" is not enough for us to act.
4. A statement that you have a good‑faith belief the use is not authorised by the copyright owner, its agent, or the law.
5. A statement that the information in the notice is accurate, and that under penalty of perjury you are the owner or authorised to act for the owner.
6. Your physical or electronic signature.

Where to send it

Email support@inoxtv.com with Copyright notice at the start of the subject line. That prefix routes it past the general support queue. Notices are read by a person, not a filter.

What happens after it arrives

We acknowledge receipt within two working days. Material we publish, where the claim is clear, is removed at that point rather than after an investigation; we would rather take something down and discuss it than leave it up while we deliberate. Where the notice concerns a third‑party build or a stream, we reply telling you what we have done and, where we can identify them, who else the notice should reach.

Repeated notices about the same third‑party distribution channel are aggregated, and we escalate those to the host directly.

If your material was removed in error

If we removed something of yours because of a notice and you believe the removal was wrong, reply to the correspondence with your contact details, identification of what was removed and where it was, a statement under penalty of perjury that you believe the removal was a mistake or a misidentification, and your consent to the jurisdiction of the courts where you live. We will pass the counter‑notice to the original complainant and restore the material unless they begin proceedings.

Notices sent in bad faith

A notice that knowingly misrepresents a claim can carry liability for the sender, including the costs of the party it targeted. We keep every notice on file. This is not a deterrent aimed at rights holders acting properly. It is aimed at competitors filing against each other's apps, which does happen.